Terms of service

Last Updated: July 25, 2026

Welcome to Dermastrix. By accessing or using our website, you agree to comply with and be bound by these Terms & Conditions. Please read them carefully before using our website or placing an order.

1. Acceptance of Terms

By visiting our website or purchasing products from Dermastrix, you agree to these Terms & Conditions, along with our Privacy Policy, Refund Policy, and Shipping & Return Policy.

If you do not agree with any part of these Terms, please do not use our website.

2. Products

Dermastrix offers skincare products intended for personal use only.

We make every effort to display product descriptions, ingredients, images, and pricing accurately. However, slight variations in product packaging or appearance may occur due to manufacturer updates.

3. Pricing & Payments
  • All prices displayed on the website are in Indian Rupees (INR) unless otherwise specified.

  • Prices are subject to change without prior notice.

  • We reserve the right to correct pricing errors at any time.

  • Orders will be processed only after successful payment confirmation or order verification for Cash on Delivery (if available).

4. Order Acceptance

We reserve the right to refuse or cancel any order for reasons including but not limited to:

  • Product unavailability

  • Pricing or technical errors

  • Suspected fraudulent activity

  • Incomplete or incorrect customer information

  • Payment verification issues

If your prepaid order is cancelled by us, a full refund will be processed in accordance with our Refund Policy.

5. Shipping & Delivery

Delivery timelines provided on our website are estimated and may vary due to courier delays, weather conditions, public holidays, or other circumstances beyond our control.

Please refer to our Shipping & Return Policy for complete shipping information.

6. Returns & Refunds

Returns and refunds are governed by our Return Policy and Refund Policy. Please review these policies before making a purchase.

7. Product Usage

Our skincare products are intended for external use only unless otherwise stated.

Customers are advised to:

  • Read the product instructions carefully before use.

  • Perform a patch test before first application.

  • Discontinue use if irritation occurs and consult a healthcare professional if necessary.

Dermastrix is not responsible for allergic reactions, skin sensitivities, or misuse of products.

8. Intellectual Property

All content on this website, including but not limited to:

  • Logos

  • Images

  • Product descriptions

  • Graphics

  • Text

  • Website design

is the property of Dermastrix and may not be copied, reproduced, distributed, or used without prior written permission.

9. Limitation of Liability

Dermastrix shall not be liable for any indirect, incidental, consequential, or special damages arising from the use of our website or products, except where required by applicable law.

Our maximum liability shall not exceed the amount paid by the customer for the product purchased.

10. User Responsibilities

By using our website, you agree that you will not:

  • Use the website for any unlawful purpose.

  • Attempt to interfere with the security or functionality of the website.

  • Upload or transmit malicious software or harmful code.

  • Misuse any content or intellectual property belonging to Dermastrix.

11. Privacy

Your personal information is collected and processed in accordance with our Privacy Policy.

12. Governing Law

These Terms & Conditions shall be governed by and interpreted in accordance with the laws of India. Any disputes arising from these Terms shall be subject to the exclusive jurisdiction of the competent courts in India.

13. Changes to Terms

Dermastrix reserves the right to update or modify these Terms & Conditions at any time without prior notice. Any changes will become effective immediately upon being published on this website.

14. Contact Us

If you have any questions regarding these Terms & Conditions, please contact our customer support team through the contact details provided on our website.